Introducing: Mobility Manager by goUrban

Designed with shared mobility operators in mind, our new dashboard, Mobility Manager, is dedicated to simplifying operations and maximizing efficiency for operators across all fleet types. With its user-friendly interface and suite of features, Mobility Manager has plenty to offer operators looking to make the biggest impact across their operations with reduced demand on their teams. In this article, we delve into five features that showcase the power of Mobility Manager in optimizing shared mobility operations.

Mobility Manager has implemented several noteworthy updates, with a particularly impressive enhancement to the branch structure. This improvement offers advanced organizational capabilities that effectively replicate an operator’s real-world organization on the screen. The dynamic branch system grants users more precise control with a user-friendly interface resembling a ‘mind-map,’ for intuitive navigation and streamlined management.

The new branch structure consists of two branch types: Category branches and Location branches. Category branches act as folders for organizational purposes and contain child branches, called Location branches. Location branches are used as the operational branch, where customers can hire and drop off a vehicle. This new structure brings clarity to the fleet process management, making operations smoother and easy to manage.

In addition to the branch system, with Mobility Manager’s area configuration, users will now have the autonomy to configure area types and impose unique restrictions to enhance operational control. This includes the ability to set specific speed limits, establish parking rules, define end-rental capacity, and ultimately adapt their operations to comply with local regulations, improving their chances to win and maintain city tenders.

In the instance that users do not need to configure an area, our system comes with default area types: “Business,” “Restricted,” and “Prohibited”.

• Business area: configure an operational area where end-users can start, ride or drive, and end a rental. 
• Restricted area: permit users to ride or drive within its boundaries but with certain limitations, such as speed limits or parking regulations. 
• Prohibited area: forbid parking and usage, ensuring end-user compliance with defined boundaries.  

Furthermore, with Mobility Manager, we are introducing the new ‘End-Rental Capacity’ function. Operation managers can boost vehicle density and guarantee availability in high-demand places by setting limits on the number of vehicles allowed to end rentals in a chosen area. The configuration can be done in three ways: 

1. Total number of vehicles – i.e., max 50 
2. Per vehicle type – 5 cars, 12 bikes, 6 mopeds, etc. 
3. Hybrid – Total number and vehicle type, i.e. max 50 vehicles but only 5 cars

Recognizing the significance of clear and streamlined role assignments, we have taken client feedback into careful consideration and made enhancements to the user roles functionality within Mobility Manager. Our primary goal was to address any confusion or complexity that arises when users hold multiple roles within a branch. With these improvements, we have successfully eliminated ambiguities.

With the new dashboard, users can have one role type per branch, ensuring role transparency and avoiding confusion. Moreover, the implementation of ‘Role Inheritance’ streamlines the process by automatically assigning the same role to users across different branches, simplifying administration and user management.

Task templates

We added the concept of task templates to reduce the time spent on task creation. Instead of manually and repetitively creating identical tasks, fleet managers can now create a template of an appropriate task category, priority, and description – and reuse it every time a recurring maintenance action should be taken, such as vehicle inspection or a battery swap. Working with tasks also provides a more comprehensive overview of what teams are working on, with the opportunity to track results regularly.

Health Scanner

Designed with the sole purpose of streamlining and automating fleet management processes, Health Scanner is set to redefine the way fleet managers operate. By identifying crucial events and seamlessly organizing the next steps, our Health Scanner eliminates the need for redundant manual task creation or manual monitoring of issues such as battery swapping.

The Health Scanner operates on a simple yet powerful concept: triggers and actions.

Triggers are signals or cues that prompt the Health Scanner to take actions that correspond to particular situations. Imagine a trigger such as an ‘approved damage’: an appropriate action could be putting the vehicle out of order or marking it for inspection (based on the damage severity), or in the case of a ‘battery level drop’ trigger, a battery swapping task would be created.

By embracing the Health Scanner, fleet managers can unlock unparalleled efficiency and productivity. Their constant attention is no longer needed – issues are promptly detected and dealt with. 

In summary, goUrban’s Mobility Manager sets a new standard in shared mobility management by offering a range of powerful features. The branch system, configurable areas, and improved role assignment capabilities enhance operational efficiency and provide operators with greater control and customization options.

Not yet a goUrban customer? Contact our sales team to see first-hand what this new dashboard is capable of.